Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Products availability

 Errors in the description or prices for Products

 Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Refund Policy

In certain cases, where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return general conditions will be applicable. 

'In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.'

Your refund will take place within 14 days after we receive your return parcel at our warehouse. Your refund will be credited to the original payment method.

If you receive a wrong item or an item with a defect, please send an email to [email protected] with photos and a description of the defect.

sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.

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About Us

LuvCush Toys is designed to make your shopping experience the best. We satisfy your need, simplify your life and make you feel good, from right about everything that we deliver. We have a very strong history of supporting communities.

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